Terms of Service

Last Updated: November 21, 2025

Agreement to Terms

By accessing or using Servos ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

Description of Service

Servos is an operating system for service businesses that provides:

  • AI-powered chat interface ("Servo") for managing business operations
  • Customer relationship management (CRM) functionality
  • Job and project management tools
  • Communication channels including SMS, email, and chat
  • Automation and workflow management
  • Data migration tools for transitioning from other CRM platforms

SMS Communications

Our Service includes SMS (text messaging) functionality that allows you to:

  • Receive notifications about jobs, approvals, invoices, and account-related events
  • Reply to approve/decline actions or send additional information
  • Upload images or ask questions via SMS
  • Interact with our AI agent ("Servo") through text messages

By opting in to SMS communications, you agree to receive text messages at the phone number you provide. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message or by updating your preferences in your account settings. For help, reply HELP.

For more information about how we handle SMS data, please see our Privacy Policy.

User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to send spam or unsolicited communications

Data Ownership

You retain ownership of all data you submit to the Service. By using the Service, you grant us a license to use, store, and process your data solely for the purpose of providing and improving the Service.

You are responsible for backing up your data. While we implement reasonable data protection measures, we are not responsible for data loss.

Payment Terms

Certain features of the Service may require payment. By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your subscription
  • Provide accurate billing information
  • Authorize us to charge your payment method

Subscription fees are billed in advance on a recurring basis. You may cancel your subscription at any time, but fees are non-refundable except as required by law.

Intellectual Property

The Service and its original content, features, and functionality are owned by Servos and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Servos shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us or using account deletion features in the Service.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@getservos.com
Website: getservos.com